Delivery & Payment

Clear information about order processing, delivery, pickup, payment and returns.

Order Processing

Orders are processed Monday–Friday, excluding public holidays.

Please allow 1–2 business days for your order to be prepared for dispatch. Orders placed on weekends or public holidays are processed on the next business day.

Order processing time is separate from carrier delivery time. Delivery estimates begin after the order has been handed to the carrier.

Delivery

Depending on the delivery address, we offer convenient delivery methods, including Venipak parcel lockers and other options shown at checkout.

Available delivery methods, prices and estimated delivery times are calculated and displayed at checkout according to the delivery address. The checkout price is the authoritative delivery price for the order.

Venipak Parcel Lockers

When this method is available, select a convenient Venipak parcel locker during checkout. After dispatch, delivery information is sent by the carrier.

Please collect the parcel within the storage period specified by Venipak.

Free Pickup from Bloom Coffee

Orders can be collected free of charge from Bloom Coffee, Kalnciema iela 207, Rīga, LV-1046, Latvia, Monday–Friday, 10:00–16:00, excluding public holidays.

Please wait for confirmation that your order is ready before arriving.

Payment

Available secure payment methods are shown at checkout. The total amount, including any applicable delivery charges, is shown before the order is submitted.

Returns and Refunds

A consumer generally has the right to withdraw from a distance purchase within 14 days under applicable consumer protection law, unless a statutory exception applies.

See our Returns & Refunds Policy and Withdrawal Form for complete information.

Need Help?

Email info@bloom-coffee.eu and include your order number.